Simple Phones
Simple Phones is an AI phone agent that can take over your missed calls or answer via a new number. It handles inbound and outbound calls, call logs and transcripts, and customizable voices and scripts. It can also pull information from your website and FAQ documents, making it ideal for appointments, customer support answers, and sales follow-up.
Updated: 2026-10-27
What is Simple Phones?
Simple Phones is an AI phone agent service for businesses: after signing up and answering a few questions about your business, the system generates an initial AI agent that answers calls on the number you specify, responds to questions, books meetings, and takes messages. You can also forward missed calls to it, or request a new number dedicated to AI answering. According to the official website, the agent continuously adjusts based on call records, and users can submit customization requests at any time regarding training data, scripts, accents, behavior, and integrations.
Who is it for?
- Small business owners and stores that frequently miss customer calls, using missed-call forwarding as a fallback.
- Service-oriented teams that need someone to handle appointment registration, meeting scheduling, and message collection.
- Sales teams that want to use outbound calls for lead follow-up and cold calls.
- Customer service teams with a large volume of repetitive FAQs to answer who also want the tone to match their brand.
- Companies that already have a business number and do not want to change lines, and only want to change how missed calls are handled.
Key features
6Incoming Call Answering
A customized AI voice agent answers incoming calls; the official website says the agent improves over time and can be continuously fine-tuned to improve performance and better handle edge cases.
Outbound Calling
Supports using outbound calls to follow up with customers, maintain prospect relationships, and make cold calls, using the AI agent in a sales role.
Call Records and Transcripts
All calls have searchable records, including caller, call duration, and text transcript; you can also test the agent directly in the dashboard's chat interface without actually making a phone call.
Customization and Voice
The agent can be customized by use case, such as appointment booking, mortgage payment calculation, or FAQ answering; you can choose a voice from multiple languages and accents, and adjust the timing and wording of certain responses to keep the experience consistent with your brand.
Routing and Notifications
Calls can be routed or escalated to other numbers, and team members can be notified via SMS, email, or webhook about specific customer needs.
Content Ingestion and Integrations
You can add your website or FAQ documents to the agent so it can answer based on your content; the official website says the team can integrate with popular or custom-built CRMs.
How to use Simple Phones
- First listen to the demo using the sample number provided on the official website, then decide whether to sign up.
- the official website says creating an agent takes about 60 seconds.
- Keep your existing number and set missed-call forwarding at your original phone service provider to the number assigned by Simple Phones.
- you can also set all calls to unconditional forwarding, so the AI screens first before transferring to a human or taking a message.
- Before launch, connect your website and FAQ documents to the agent, and prepare scripts and edge-case descriptions for high-frequency scenarios such as appointments, quotes, and FAQs.
- Use call records and transcripts as a basis for tuning, and regularly submit requests to modify wording, accent, and behavior based on actual calls.
- the official website says customization of the base agent can be requested continuously for free.
- On pricing, the official website states a starting price of $97/month for 100 calls/month, including phone line and agent development costs, with no contract lock-in and cancel anytime.
- you can upgrade or downgrade as usage changes, subject to the official website.
Traffic & popularity
Data month Sep 2026
Simple Phones receives about 3.2K visits per month.
Monthly visits
12 monthsEstimated from third-party traffic data.
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