AI Business Tools

Salesforce

Salesforce is officially positioned as the No.1 AI CRM platform, offering Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Tableau, Slack, and the intelligent agent Agentforce.

Feishu Minutes

An intelligent meeting tool under Feishu, which converts speech to text in real time and automatically generates structured meeting minutes and to-do tasks. It supports audio and video transcription, making meetings more focused and efficient, and the content can be accumulated as team knowledge.

DingTalk AI

Alibaba DingTalk's AI capability portal launched for enterprise office integrates intelligent assistants, document writing, meeting minutes, knowledge Q&A and process automation into existing collaboration and approval workflows, is available on multiple devices, and collaborates with ecosystems such as Alibaba Cloud and Tongyi.

Mercor

A human resource data platform for the AI field, its official website states that it has built a network of professionals such as doctors, lawyers, and engineers, providing data annotation, model evaluation datasets, human evaluation and agent training services for cutting-edge laboratories and enterprises.

Volcengine Ark

Volcano Engine's one-stop large model service platform provides capabilities such as model hosting and inference, internet plugins, RAG knowledge bases and Agent development, and holds multiple security and compliance certifications.

Databricks

Databricks is an enterprise-grade data and AI platform that unifies data engineering, analytics and AI applications with a lakehouse architecture, and the company says more than 60% of Fortune 500 companies use it.

Gorgias

Gorgias is a conversational AI customer service platform for e-commerce that integrates AI customer service with ticketing systems, automates routine tickets and personalizes the rest of the conversations. The company claims it empowers 40% of Shopify brands.

Accio Work

The product of Alibaba International's AI Agent team, officially stated to be targeted at small and medium-sized enterprises, automates end-to-end business tasks with proactive intelligence. It has built-in skills and connectors, enabling the Agent to operate a browser to perform real business operations.

Gong

Gong is a Revenue AI OS for revenue teams. It automatically analyzes customer interactions by capturing sales calls and meetings, and provides Gong Engage and Forecast.

Front

Front is a customer service and collaboration platform for complex customer operations, unifying teams, conversations and AI into a single coordination system. The company claims that AI can resolve 70% of requests.

Zhipu BigModel

Zhipu AI has launched a domestic general large model open platform, offering the GLM-5.3 flagship model, multimodal capabilities and intelligent agents, providing developers and enterprises with one-stop AI development services from models to products.

Crisp

Crisp is an all-in-one AI customer support platform featuring multi-channel inboxes like Hugo, a knowledge base and a CRM. Officially, it can automate about half of all inquiries and is already adopted by over ten thousand enterprises.

SenseNova

SenseNova is SenseTime's large model API service platform, providing capabilities such as text dialogue, multimodal understanding and text-to-image generation. It is compatible with the OpenAI interface, facilitating business integration.

A web search API service for developers, providing search, text extraction and citation-augmented answer interfaces for agents and large models. The official website indicates support for zero data retention, SOC 2 certification and customized QPS, with pricing based on call volume.

Kingdee

Kingdee is a Chinese enterprise management software and cloud service provider. It empowers enterprises' digital and intelligent transformation with Kingdee Cloud and AI-native platforms. Officially, it claims to have more than 7.4 million enterprise customers, covering large, medium and small enterprises.

Yonyou

Yonyou is a Chinese enterprise management software and cloud service provider. Its flagship platform Yonyou BIP integrates AI, data and processes, and is driven by intelligent agents powered by YonGPT, an enterprise large language model.

Tidio

Tidio is an AI customer service platform for e-commerce and small and medium-sized enterprises. The Lyro agent provides instant answers and drives sales, with help desk, process automation and multilingual support, covering pre-sales to after-sales services.

Fin

Fin is a high-performance AI customer agent launched by Intercom. It covers the entire journey of service, sales, e-commerce and customer success, and can be integrated with multiple channels such as voice, chat and email.

eesel.ai

The self-service customer service AI agent launched by eesel AI connects to existing tools such as Zendesk and Slack, reads the knowledge base to automatically reply to work orders, and transfers to manual processing when necessary.

AgentMore

Zhipu Qingyan has launched a multi-Agent cloud collaboration platform. The official states that it allows users to build a dedicated AI Agent team like assembling Lego bricks. It is on standby 24/7 in the cloud and processes tasks in parallel across multiple lines. It supports scheduled tasks, group chat collaboration, and a points-based usage system.

Chatbase

An AI Agent platform for customer experience scenarios can automatically answer pre-sales and after-sales questions through channels such as web chat, email, voice, and Slack. The official stated that it has served tens of thousands of enterprises and provides a complete life cycle from construction, testing to deployment and optimization.

Yingdao AI Power

The enterprise-level AI employee construction platform launched by Shadow Knife enables AI to independently plan and execute tasks in natural language. It can configure knowledge, tools, rules and permissions, and continuously evolve through observation, reflection and evaluation. In addition, the RPA side provides precise execution.

Lindy

Lindy is an intelligent assistant positioned as an AI colleague. It connects all team tools, remembers company information, and automatically handles real work, covering meetings, scheduling, skill learning, and editable memory.

Sierra

An AI customer service intelligent agent platform for large enterprises. The official website states that the same intelligent agent can be uniformly deployed on channels such as chat, SMS, WhatsApp, email, voice and ChatGPT, and it provides a pay-per-result pricing model.

Decagon

An AI customer service agent platform for large enterprises, the official website states that it can build, optimize and scale the deployment of agents, cover voice, chat and email channels, and provide workflow orchestration, A/B testing, simulation testing and monitoring insights.

Writer

Writer is an intelligent agent work platform for enterprises. It connects marketing and revenue processes into autonomous AI workflows, enabling teams to directly assign tasks instead of prompting tools, and implements enterprise-level governance.

Ada

An intelligent agent customer service experience platform for large enterprises. Its official website states that it can independently solve more than 80% of inquiries, covering voice, message and email channels. Ada Computer enables intelligent agents to call business systems and directly complete tasks for customers.

Sendbird

Sendbird is an enterprise-grade AI customer experience platform that includes the delight.ai intelligent concierge and communication API, covering scenarios such as chat, voice and video, and business messaging.

Happycapy

Happycapy is an Agent-native computer. The official states that it integrates multiple cutting-edge models, skill libraries, emails and automation into the same secure sandbox. With one subscription, you can build websites, conduct research, and generate images and videos.

Moveworks

Moveworks is an enterprise AI assistant platform for all employees, which searches information across systems and directly executes tasks through conversations. Officially, it is said to have served more than 350 organizations and covered over 6 million employees.

Xiaoduo AI

The e-commerce intelligent customer service product line under Xiaoduo Technology, according to the official website, was launched in 2013. It provides capabilities such as customer service robots, voice flow Agent customer service systems, quality inspection and training grounds, and supports one-click access to mainstream e-commerce platforms such as Taobao, JD.com, Douyin, and Pinduoduo.

Sana

Sana is the enterprise AI platform of Sana Labs. It integrates AI into corporate applications, knowledge and culture, and is used for knowledge search, automated task execution, and document analysis.

Cresta

Cresta is a unified AI platform built for customer conversations, which coordinates human agents with AI agents and covers three core capabilities: automated responses, real-time assistance, and conversation insights.

Rilla

Rilla is an AI coach for field sales teams. It records every customer conversation and provides feedback session by session. It also enables role-playing exercises, helping managers coach more salespeople in less time.

Forethought

Forethought is a customer service AI platform for customer support teams, now part of Zendesk. It uses multiple agents to automatically identify, triage and resolve tickets end-to-end, covering the entire process from pre-sales to after-sales.

Sembly AI

Sembly AI is an agent platform for professional service firms that transforms meetings, documents, and background materials into branded proposals, case studies, and agreements, from statement of objectives to final deliverable documents.

EvoMap

EvoMap is an open infrastructure for AI self-evolution. Its official GEP protocol enables Agents to share and inherit verified capabilities across models and regions, and it is supported by Gene, Capsule assets and GDI scores.

Moxt

Moxt is a collaborative workspace for humans and Agents to work as a team. Officially, seats are free, and models are billed at the original price set by manufacturers. It uses Workflows, Agent dashboards and MiniApps to let AI teams take over long-cycle tasks.

Xiaokefu

Zhima Xiaokefu is an all-channel cloud customer service system for the WeChat ecosystem. It integrates large models to provide AI quality inspection, conversation summarization and handover to human agents, covers scenarios such as official accounts, mini-programs and Xiaohongshu, and supports private domain operation.

Rox

An AI sales agent for large enterprises that automatically finds and reaches out to potential customers, screens leads, books meetings and manages business opportunities. Its official website states that it can automate the entire revenue cycle and is designed for large sales teams.

FastGPT

A domestic open-source enterprise-level intelligent agent construction platform featuring visual workflows and hybrid retrieval knowledge bases, compatible with mainstream models and equipped with debugging and auditing functions. Suitable for teams looking to integrate AI into internal business systems, it supports both cloud services and private deployment.

MaxKB

The open-source enterprise-level agent platform launched by Feizhi Cloud features zero-code integration and open APIs, and links knowledge base Q&A, workflows, and agents into a progressive upgrade path. It is suitable for teams that want to immediately equip their existing office systems with Q&A capabilities.

ShuyanAI provides enterprise-level AI data and model cloud services. Officially, it claims to cover the entire process of web parsing, web search, model API, OCR and so on. It aggregates models such as Kimi, DeepSeek, Hunyuan and Zhipu, and supports unified interface calls.

Indent

Indent is a shared AI colleague for the entire company. According to the official website, what one person teaches it benefits the whole company. You can ask it questions on Slack or @ it on pull requests. It can read code, adjust integrations, run commands, modify files, and create pull requests that pass tests.

Laiye

An intelligent agent digital employee platform transformed from RPA, with the official website positioning "Giving every employee an intelligent agent". The core is LLM-driven digital employee construction, autonomous execution and scale governance. The company claims to have been selected in the Gartner RPA Quadrant for six consecutive years.

Youdao Zhiyun

Youdao Zhiyun is a one-stop AI open platform under NetEase Youdao, providing services such as large model translation, optical character recognition (OCR), voice synthesis and replication, smart education, as well as industry solutions, and supporting API and private deployment.

Meiqia

Meiqia is an AI intelligent customer service system of Chengdu Meiqia Network, including large model customer acquisition robots, omnichannel customer service, intelligent robots and AI voice customer service. Officially, it is claimed that more than 400,000 enterprises use it.

Tezign

Tezign is an agent company serving enterprise clients. Officially, it states that it pushes AI into real business processes around products such as the enterprise-level agent system GEA, the multi-model orchestration platform Model Hub, and Atypica.

LiveData

CloudCurv LiveData is a global AI service provider targeting the outbound pan-entertainment sector. It offers multilingual content moderation, real-time translation and real-time interaction. A single SDK enables integration of chat, voice and moderation functions.

CoSupport AI

CoSupport AI is an AI customer Service platform for customer service teams. It learns from knowledge bases and historical tickets to automatically handle duplicate tickets and prepare drafts to be sent for conversations that require human intervention.

Pit

Pit focuses on enterprises' AI transformation. According to its official website, it first uses AI interviews and process mapping to restore how a company actually operates, then sorts the worthy improvement opportunities by business value and input-output ratio, and finally delivers customized software that can integrate with existing systems, covering scenarios such as process sorting, improvement priority evaluation, and post-launch operation and maintenance.

Alibaba Cloud Bailian

Alibaba Cloud Large Model Service Platform integrates MaaS and Agent capabilities, providing the enterprise-level intelligent agent platform AgentStudio that can uniformly call mainstream models such as Tongyi Qianwen, GLM, and Kimi.

Mingluo Technology

Minglu Technology is an enterprise-level Agentic AI service provider with self-developed large model capabilities, whose products include DeepMiner business data analysis agent, Octopus Octo collaboration platform, and Miaozhen Systems, etc.

HelpLook

HelpLook is an all-in-one AI knowledge base building system. It allows you to create help centers, product documents and FAQs with zero code, supports custom domain binding, and provides external services through AI Q&A robots and site widgets.

01.AI

01.AI caters to enterprise AI transformation, driven by first-position engineering. It provides the Wanzhi Enterprise Large Model Platform and decision-making products such as Boss AI, Top Sales AI, and Investment Officer AI, covering multi-industry scenarios including manufacturing, logistics, and agriculture.

Jeeva AI

Jeeva AI is an enterprise-level digital employee platform that hosts autonomous digital employees for customer service, IT, revenue, security, finance and other functions through a shared runtime. It supports deployment described in natural language and has built-in permission approval and audit functions, making it suitable for enterprises that need large-scale automation.

WorldWise

WorldWise provides a full-stack Agent solution from R&D to deployment, including an Agent full-life cycle operation platform, a Data Agent data base and a private large model training and promotion integrated platform.

Mixdesk

Mixdesk is an AI customer interaction platform for global teams. It integrates multiple channels into a unified workspace, where AI handles responses and lead screening. Its official website states that it does not charge based on the number of seats.

Matrix

Matrix is a runtime for long-term executing Agent companies. Officially, it states that after setting goals, multiple Agent departments can collaborate to deliver products with verifiable proof, and manage autonomous work through OKRs and review rhythms.

Zhuiyi Technology

Zhuiyi Technology provides the AI digital employee solution AIForce, which includes intelligent services, outbound calls, assistants, analytics, training, and multimodal digital human robots, serving the intelligent transformation of enterprises and governments.

Kosmoy

Kosmoy is an enterprise AI governance and gateway platform. According to its official website, it unifies the invocation of models, agents and tools into a single policy chain, and provides four-layer management including inventory, observation, governance and runtime isolation.

LIVVO

LIVVO is an enterprise conversational AI platform: its official website states that it can collect online and offline conversations, convert them into deliverables such as retrievable knowledge, decisions, action items, reports, and presentations, and support the synchronization of business systems.

Lightfield

Lightfield is an AI-native CRM for enterprises. Its official website states that records are automatically updated from every customer interaction, and agents can make outbound calls, flag risky transactions, and get prompts for key next steps. It also offers custom objects, context graphs and APIs, MCP, and CLI access.

Circle

Circle is an all-in-one community platform that brings discussions, courses, events, live streams, CRM and payments together in one place, complemented by Circle AI and a branded app. With more than 70,000 reviews and recognition as a G2 Leader, it offers creators and businesses a complete solution for building, managing and monetizing their communities.

Devs.ai

Devs.ai is AppDirect's enterprise vibe-coding platform, giving teams access to more than 2,000 product integrations and a Private AI Store distribution mechanism. It ships with the governance and compliance capabilities enterprises expect, including SSO, RBAC, and SOC 2, so organizations can build and distribute AI-powered tools securely at scale.

DimeADozen

DimeADozen generates validation reports for startup ideas, offering a free two-minute idea-score. The full report, priced at $129, is officially said to typically exceed 100 pages and include over 500 citation sources.

SoftSync

SoftSync is an all-in-one AI CRM that centralizes customer records, emails, meeting minutes and follow-up processes in a single workspace, and offers sales assistance, appointment scheduling, e-signature and automation features.

Viktor

Viktor is an AI employee that lives in Slack and Microsoft Teams. Connect it to your business tools and it handles reports, updates, scheduled tasks, and internal apps—always requesting approval before any irreversible action.