Jam
A screen recording tool for R&D teams that automatically attaches console logs, network requests and device information during recording, generates AI titles and reproduction steps, and can be directly transferred to Linear, Jira or AI programming agents.
Updated: 2026-10-26
What is Jam?
Jam is a screen recording tool for software teams, and its official website title is "Screen recorder for bugs, feedback, and ideas". It addresses a specific pain point: when users report bugs by only sending a piece of text or a screenshot, developers still have to ask follow-up questions like "Which environment? What error message? What's the console output?". Jam packages screen recordings with the available technical context at that time, which the official website calls "The context + screen + logs capture tool for software teams", and it notes that there are over 300,000 users.
Who is it for?
- Frontend and full-stack developers who need the console and network information from the user's browser to locate issues.
- Support and product teams use Recording Links to collect customer usage feedback asynchronously without back-and-forth questions.
- Teams that want to hand off bug fixes to AI agents, the homepage has promoted "agents can record Jams" as a new feature.
- Engineers working on quality and error monitoring integrate recordings into their existing workflows using Webhooks and backend logs.
Key features
6Record feedback anytime
Use the Chrome extension to record your screen or take screenshots, which the website describes as capturing feedback while the details are still fresh. Jam for Mac and Jam for iOS are also officially available.
Recording Links
You can request anyone to record a Jam to collect feedback from customers, teammates, or external collaborators, which is commonly used in customer service and remote troubleshooting scenarios.
Automatically includes technical context
The official statement says it preserves available logs, network requests, user operation events, and device information alongside the recording.
Automatic AI Summary
Jam AI automatically suggests titles, summaries, and reproduction steps, which the official website says is a starting point for developers and agents.
Integrate with your tools
Send to Linear, Jira, or Slack for team triage, or pass to AI tools for coding agents to investigate and fix.
Debug Jam via MCP
The pricing page lists that Jam can be debugged via MCP, and Webhooks are also provided.
How to use Jam
- Official Pricing: The Free plan costs $0, including 30 Jams, 5 Recording Links per month, and a maximum recording duration of 5 minutes.
- the Team plan is $14 per creator/month (billed annually), offering unlimited Jams, 150 Recording Links, 15-minute recordings, 200 AI summaries, and access control.
- the Enterprise plan is a custom option, including SAML/SSO and audit logs.
- Screen recordings include console logs and network requests, which means client-side information is shared together.
- When dealing with user privacy or unreleased features, perform desensitization first and obtain authorization in accordance with internal compliance requirements.
- The 5-minute duration and 5-link limit on the Free plan are quite restrictive.
- split the recording into segments or evaluate a team plan before recording long processes.
- The official documentation clearly states that the content of screen recordings and team visibility are controlled by workspace permissions.
- Confirm the access scope once before sending the link to external collaborators.
Traffic & popularity
Data month Sep 2026
Jam receives about 1.9M visits per month and ranks #30,992 worldwide.
Monthly visits
12 monthsTraffic sources
- Direct73.8%
- Search12.3%
- Referrals7.0%
- Social3.1%
- Mail2.9%
- Other0.9%
Top countries
- United States15.9%
- Indonesia9.6%
- India9.4%
- Vietnam5.9%
- Brazil3.9%
Estimated from third-party traffic data.
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