Dust
An enterprise-oriented human-machine collaborative AI platform, which, according to the official, can connect the internal knowledge, tools and teams of the company, gather context across systems to create and share Agents, and support model switching by task and centralized governance.
Updated: 2026-10-26
What is Dust?
Dust is an enterprise-level AI work platform on dust.tt. Its official website positions itself as "Multiplayer AI for human-agent collaboration", meaning it allows humans and Agents to jointly complete real workflows. It aggregates context from systems such as Slack, CRM, and documents, and the company states that teams of more than 3,000 global organizations are already using it. The difference from single-point question-and-answer tools lies in "sharing": Agents can be collectively created, shared, and continuously run by the entire team.
Who is it for?
- Sales Operations: Enable Agents to summarize customer backgrounds and generate pre-meeting briefings.
- Customer support teams: Connect tickets, chats, and knowledge bases to create and reuse responses.
- Marketing and content teams: Batch-produce content assets and maintain consistent messaging.
- Engineering and data analysis roles: Enable Agents to generate explanations and queries after reading internal documents.
- IT and Legal: Teams that need centralized control over Agent permissions and data boundaries.
Key features
6Agents with company context
The official states that it can aggregate context across systems such as Slack, CRM, and documents, enabling Agents to answer questions and perform actions based on a complete picture.
Model flexibility
The official website highlights this model flexibility, allowing different models to be selected for different tasks.
Multiplayer AI
Designed for cross-functional collaboration, allowing Agents to be shared and reused across teams.
AI-native governance
The governance capability highlighted separately on the official website, used for permission and compliance control.
Integration & Extensibility
The official website lists Chrome Extension, Frames, and Integrations, which can connect to existing systems.
Deployment by Department
The official Solutions cover sales, customer support, marketing content, engineering, data analysis, knowledge management, IT, legal, human resources, and productivity.
How to use Dust
- 1The official website provides two entry points: Try for free and Request a demo. First, test a small process of one department for free before discussing the enterprise plan.
- 2Before launch, first clarify which systems to connect to and who can view which data. The official emphasizes "Use AI on your terms, without giving up control of your data".
- 3Don't use a one-size-fits-all configuration for models; choose them separately based on task types. The Model flexibility on the official website is prepared for this purpose.
- 4When handling personal information of customers and employees, first confirm the access scope and retention policy, and the permission boundaries shall be subject to the official statement.
- 5Pricing and governance capabilities vary by plan; recheck the official website's Pricing and Security pages before formal procurement.
Traffic & popularity
Data month Sep 2026
Dust receives about 1.2M visits per month and ranks #34,598 worldwide.
Monthly visits
7 monthsTraffic sources
- Direct84.7%
- Search8.2%
- Social2.5%
- Referrals2.4%
- Mail1.6%
- Other0.6%
Top countries
- France66.1%
- United States8.8%
- Spain2.4%
- Russia2.3%
- Australia1.8%
Estimated from third-party traffic data.
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