DoNotPay
An AI-powered self-service consumer rights protection platform, established in 2015, uses over 100 tools to handle matters such as free trial cancellations, fine appeals, privacy protection and refunds.
Updated: 2026-10-26
What is DoNotPay?
DoNotPay calls itself "Your AI Consumer Champion". Founded in 2015, it uses artificial intelligence to help individuals take on big corporations, protect privacy, recover hidden funds and bypass bureaucratic processes. Its core idea is to break down the act of "upholding rights"—which requires legal knowledge, time and courage—into step-by-step actionable self-service workflows. The platform offers AI tools covering more than 100 scenarios, from canceling free trials and appealing parking tickets to claiming compensation for nuisance calls. It turns rights protection, which used to demand substantial time and professional expertise, into self-service operations, fighting for your money, time and rights. In many scenarios, it only takes a few minutes from submitting information to generating documents, turning tasks that once required taking time off work into quick chores that can be done in the gaps of queuing.
Who is it for?
- Individuals in the US who have consumer rights protection needs but do not want to hire a lawyer directly; it is highly efficient for handling scenarios such as subscription cancellations, small disputes, and privacy protection. It is also suitable for ordinary consumers who lose a lot of money to hidden charges and miscellaneous fees every year but are too lazy to recover them, as well as those who wish to systematically "recover hidden money".
Key features
5Subscription and Free Trial Management
Provides methods such as virtual cards to prevent automatic renewal of free trials and help users unsubscribe from unwanted subscriptions; virtual cards provide a layer of isolation for trial services, avoiding automatic deductions when users forget to cancel.
Parking Ticket Appeal
Generates appeal materials for scenarios such as parking tickets. The appeal letter organizes arguments in accordance with local rules, lowering the threshold for individuals to deal with administrative procedures and preventing them from being at a loss over small-fine tickets.
Harassing Call Claims
Provides legal pathway assistance for robocall harassment, turning passive call hang-ups into active rights claims, and seeking compensation in accordance with relevant laws and regulations.
Privacy Protection
Assists with deleting personal information and handling matters related to data breaches. The platform helps generate compliant request materials for data deletion requests, enabling users to regain control of their personal data.
Finding Money and Assisting with Bureaucratic Processes
Locates recoverable hidden funds and refunds, navigates various administrative and customer service processes, covers over 100 specific scenarios, and forms a self-service legal rights protection toolbox.
How to use DoNotPay
- Official statement: DoNotPay is not a law firm and does not provide legal advice.
- it is only a legal information and self-service platform.
- For matters involving large amounts of money or complex legal relationships, you should still consult a practicing lawyer.
- Most features are targeted at the U.S.
- legal and business environment, with limited applicability in other regions.
- Please confirm whether your location supports the corresponding scenario before using.
Things to know
Traffic & popularity
Data month Sep 2026
DoNotPay receives about 695.0K visits per month and ranks #64,567 worldwide.
Monthly visits
12 monthsTraffic sources
- Search52.3%
- Direct36.6%
- Social4.1%
- Referrals4.0%
- Mail1.4%
- Other1.6%
Top countries
- United States42.5%
- Brazil4.7%
- France4.2%
- United Kingdom3.5%
- Canada3.2%
Estimated from third-party traffic data.
